on 2024 Sep 20 10:01 AM
Dear Experts,
I hope this message finds you well.
We are currently facing a challenge related to the Transportation Management ™ and Stock Transfer Order (STO) processes. Initially, we created a Stock Transfer Order for the delivery between two plants, which included the necessary TM components. Following this, freight units were generated after the STO was established. Subsequently, we proceeded to create a Road Freight Order, as illustrated in the attached image. The Road Freight Order has been processed, and all statuses are marked as complete.
However, upon attempting to post accruals for the processed Road Freight Order, we encountered the following error message:
“Cost distribution and charge amount don’t match; freight cost allocation posting failed.
Message no. /SCMTMS/TCD033”
Diagnosis:
It appears that we have attempted to post a freight cost allocation for a rail freight order, despite it being a road freight order. The error indicates that the Net Amount in Document Currency on the Cost Distribution tab is empty, while the Total Amount in Local Currency on the Charges tab does not match. These amounts must align for the charges to be successfully posted.
Procedure:
The error suggests that a freight unit has not been attached to a rail car. To resolve this, we need to either drag and drop the freight unit to the rail car in the Items -> Carload Items View or select the rail car and reinsert the freight unit.
Given that we are working with a Road Freight Order, we don't get why is the reference to a rail freight order. We have entered charges on the Freight Order, and upon calculation, no errors were reported.
Could anyone provide guidance on how to resolve this issue?
Request clarification before answering.
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