Successfactors integration with work manager

[Former Member]

HI Team,

Can we integrate SAP successfactors with work manager application.

Thanks,

Sandeep Aluri.

[mark_pe]

Sandeep,

Hello. This could be a cool application wherein you would integrate the functionalities of HR versus the Functionalities of Workorder.

• SuccessFactors are known for HR specific functionality - Like training your users or their development plan or asking for a day off.
• Work Manager is specific to doing work on a plant or equipment or doing some measurements tied to specific items.

In theory, they serve different applications but awesome if you want to integrate it.

If an integration is needed then they both have access to the main SAP ERP master data.

Work Manager as well as Success Factors have access to this.

If you want SuccessFactors to show an employees current workorder assign to them then the integration on the SuccessFactors may be needed to show their current work load as pre-determined by their work schedule (i.e. SuccessFactor can use the employee or User that has a Work Manager status of On-Route, In-Process, Onsite and other).

I am sure there could be some configuration that can be done from the backend and SuccessFactor front to see that their current employee is actually working. The assumption here is that the customer/user has both access to SuccesFactors and Work Manager.

From Work Manager use case of measuring data on plant and materials, if the Work Manager app may need to show who is on vacation or who are actually attending training and cannot do work then integration tied to MRS may be needed (known in SAP sometimes as Time Allocation or Non-Productive Work) and embed this in Work Manager as a new object and merged in the actual Workorder object (This way the Workorder Object Calendar functionality can be extended to show who may be out of office to some degree). The customer can also utilize Work Manager's Transport/trunk (i.e. delivery) functionality.

At the end of the day, configuration or customization may be needed on the Work Manager Mobile ERP Add-On front wherein a customization team/partner or SAP can embed that knowledge so that users on Work Manager can see if the operation can be perform or not.

At the end of the day, some integration team (SAP / Third Party) needs to analyze the workflow and a meeting with the SAP Service team is warranted on initial get together to merge the business flow that is required.

Summary:

• This is an extension or customization in either SAP Work Manager side or Success Factor side and it depends on what the business needs and where to show the data
• If this is done then you can have companies who specialize in big logistical projects like shipping, delivery (Ex: gasoline route delivery, shipment of what's in the trunk and other items) and others who may be interested in this type of integration. Like companies whose entire staff are transport and delivery may like to use an HR app to see the status of their workers current confirmed deliveries or confirmed/completed task/operation (i.e. installation/maintenance of linear asset like road repair or railway).

Regards,

Mark

[former_member194451]

Hi Sandeep,

I am not sure what specific integration you are looking for. They are in different products( HR & ERP).

I am including some information on SAP Work Manager here for reference. I hope this help.

SAP Work Manager Functional Overview

SAP Work Manager Overview

Regards,

Chung