on 2022 Sep 15 4:18 AM
Request clarification before answering.
Hello Concern,
Please refer below screen shot in which a oldest item is open for amount 333.84 which was already due on 22.04.2022 and risk category for this customer is only 7 Days as defined in the Credit Master.
Please clear oldest open item and proceed with your new orders.
If satisfied please don't forget to accept the answers and do vote for better reaches.
Regards,
Neeraj Jain
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Hello Concern,
Thanks for accepting the reply.
Please also do Votes on the answers for better reaches to others.
Regards,
Neeraj Jain
Hello,
Please confirm the entry for amount 1504.54 is posted directly with finance or its posted through sale order/debit note process?
If its direct finance entry then as a solution, please approach to your FI Consultant and request them to create a special G/L indicator and at the time of creation the following highlighted check should be uncheck and in future when you post direct finance entry then use this special G/L indicator. To create special G/L indicator use t-code FBKP.
From OTC side, you can de-active credit check indicator in the line item config if above entry posted through OTC process.
Let me know if any questions.
If satisfied, please accept the answer.
Regards,
Neeraj Jain
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Hello,
Entry for Rs. 1504.54 is already overdue by 25 days and your limit is only for 7 days. Please clear that entry and make Sale order. Any entry over 7 days will become oldest open item.
If satisfied please upvote and accept the answer.
Regards,
Neeraj Jain
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The above Customer has negative balance only which debit note balance.
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Hello,
Please send screen shot of credit limit amount of the customer and where open orders also shown in FD32 to further analyse.
Regards,
Neeraj Jain
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Share scree shot of open items showing in FBL5N along with credit Master data.
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