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SAP IBP 2022.3.0 excel addin web authentication issue

former_member791925
Discoverer
1,815

Hello ,

I am facing an issue with excel add-in(2022.3.0) login which results in either blank or error web authentication screen.

Tried clearing cache from default browser , all the browsers , tried unchecking the SAML connection and logging in, uninstalled the add-in , restarted the system , uninstalled the ms-office suite and reinstalled, disabled the add-in and enabled it back , uninstalled the ms-edge runtime WebView and installed it back.

So I have tried basically everything in sap notes or suggested by sap community in their previous answers.

The main problem is that the issue is intermittent and sometime I am able to login but that is after many attempts and if if I log off , it never logs in again.

Does anyone have a workaround at least until sap finds a permanent solution to this ?

Regards,

Ganesh Kini

Accepted Solutions (0)

Answers (2)

Answers (2)

gummadis
Newcomer
0 Likes

I am also having the same issue after installing the 2302 IBP excel Add on any help is appreciated

Thanks & Regards,

Venkkat

manikandan_shanmugam3
Active Participant
0 Likes

Hi Yuwie,

Go to below folder and delete all files that are available in the location, not sure whether it will solve the problem however you can give a try once.

C:\Users\<user name>\Documents\SAP_IBP\*.xlsm

Regards,

Manikandan

former_member791925
Discoverer
0 Likes

Hey Mani ,

Tried that method, did not work out . Had to re-image my system to get the connection working back again. Looks like it was an issue with my system. Thanks for your input.

Regards,

Ganesh Kini

loricurtis
Discoverer
0 Likes

Hi Mani,

With the recent changes, I'm sure users have a ton of files in that location. What is the issue with the old files on that drive, and what have you seen happen as a result?

Regards,

LC