SAP business Bydesign

[byd]

I am looking for a data source in SAP Business Bydesign that combines Customer Return ID and Inbound Delivery ID.
What data source do you use for the merge?

[gavan_gu · Accepted solution]

Dear customer, I check the system and understand that there is no common field exists among related data sources. Hence, combining data sources wouldn't work and fulfill your request. I note that in customer return document, the inbound delivery ID information exists under Items - Details Subtab. But this doesn't show in Data Source " "Customer Returns Item". Then I try to use a workaround that creating a custom OData query based on BO Customer Return to get the inbound delivery ID, but no related information can be received in the response payload. Therefore, we would recommend posting your query that adding Inbound Delivery ID for Data Source "Customer Returns Item" in Influence Forum so that our Development Colleagues will look into this. Note you may search for and if not found, register your requirement for this feature in the SAP Business ByDesign Customer Influence Forum, at https://influence.sap.com/sap/ino/#/campaign/886 Best regards, Gavan SAP Support| Logistics Area Support

[gavan_gu]

Dear customer,

For Inbound Logistics Work Center, delivery type "Customer Return " exists for Inbound Delivery Notifications, Warehouse Requests and Inbound Deliveries Views.  Please view the example under Inbound Delivery Notifications View. There is no single document named Customer Return.

Therefore, could you please let me know which customer return is your referred?

Best regards,

Gavan

SAP Support| Logistics Area Support

[byd]

Thank you for your reply. When I say "Customer Return" I am referring to the voucher that can be found in the workcenter below. Sales Order > Return When you receive a return of goods from a customer, you create and release the slips in the following order, right? 1.Customer Return Notification 2.Inbound Delivery 3.Return I am now looking for a Data Source that can share 3 and 1 or 3 and 2 above. If that DataSource is available, I will use the Return ID to get the Inbound Delivery information (ActualDelivery Date, Doc Type). Translated with DeepL.com (free version)

[byd]

Thank you for your reply. When I say "Customer Return" I am referring to the voucher that can be found in the workcenter below. Sales Order > Return When you receive a return of goods from a customer, you create and release the slips in the following order, right? 1.Customer Return Notification 2.Inbound Delivery 3.Return I am now looking for a Data Source that can share 3 and 1 or 3 and 2 above. If that DataSource is available, I will use the Return ID to get the Inbound Delivery information (ActualDelivery Date, Doc Type).

[gavan_gu]

Dear customer, Thanks for your detailed information, I am checking this and will update you once anything gets found.