Hi all,
Scenario: We have an order for Item A, 5 units, and Item B, 5 units. The Supplier sends an Order Confirmation where Item A is confirmed and Item B is rejected due to not being available.
The store/casual user then receives Item A upon delivery and does not receive Item B as it is not delivered. However, the PO is now in Receiving status.
The casual user is not familiar enough with the system to navigate to the Order Confirmation and approve the change order, not to mention some suppliers do not support change orders and submitting it will cause an issue when invoices come into the system.
How are other companies handling POs remaining in receiving status, even though a rejection was given by the Supplier for the remaining items?
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