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SAML support in Work Manager 6.4

chris_gray
Explorer
0 Kudos
808

Now that SMP supports SAML, is there a standard way to enable that SAML support without a portal for Work Manager 6.4 and other Agentry apps? The notes (2190976 and 2329022) I can find on the subject precede the addition of SAML to SMP, but the Work Manager documentation does not reference SAML configuration.

Accepted Solutions (1)

Accepted Solutions (1)

bill_froelich
Product and Topic Expert
Product and Topic Expert

Agentry applications do not currently support SAML authentication. However, with Work Manager 6.4 you can use SMP3 to authenticate the username and password against LDAP for example and then that the SMP server generate the SAPSSO2 token directly which is passed to Agentry for use in connecting to the backend. This setup does not require a portal server to generate the token.

SAML is on the roadmap but there is no set delivery for it.

--Bill

Answers (2)

Answers (2)

Former Member
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A late arrival to this thread but we are configuring this just now. SMP 3 SP13 and WM 6.3 and 6.4 being tested for LDAP auth.

This previously worked with backend SAP user credentials and we have done an initial ‘I am here!’ test via the browser which successfully accepts the AD credentials.

Are there any specific notes for the work manager setup needed as the connection test through the agentry client fails with bad user and password.

Thanks

bill_froelich
Product and Topic Expert
Product and Topic Expert
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It's been a while since I've looked at this but for 6.3 it isn't supported out of the box. You should check if there is an SMP note with the changes needed for WM 6.3.

In WM 6.4 it is supported with the appropriate configuration setup. Check the WM documentation for steps on what needs to be configured to make it work.

--Bill

chris_gray
Explorer
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Thanks, Bill. Awfully quick response for the weekend!