Reserved materials do not appear in the technician application. - SAP FSM

[adolfo_perez_ro]

Dear colleagues,

Reserved materials do not appear in the technician application. Please see the attached images.

Thanks in advanced.

1) Activity has reserved materials:

2) Reserved materials are not showed in the app:

[VishnAndr]

Hi,

Please make sure the user in the app has the right permissions a described here https://help.sap.com/viewer/fsm_mobile/Cloud/en-US/enable-reserved-material-permissions.html

[JohnHunter]

Please can you update the following link as the page seems to be no longer available:

https://help.sap.com/viewer/fsm_mobile/Cloud/en-US/enable-reserved-material-permissions.html

I am not able to ascertain exaclty which permissions in Policy Group need to be maintained.

I have added the Reserved Material field in screen configuration and made it visible, I have it working with preconfigured ADMIN Policy Group, however Service Technican group is missing a setting. The obvious one is to enable all the CRUD settings for RESERVEDMATERIAL, but seems like something else is required. Any ideas?

[z_mamlouk]

Hi John,

the new link can be found here: https://help.sap.com/docs/SAP_FIELD_SERVICE_MANAGEMENT/fsm_mobile/reserved-material.html?locale=en-U...

The following paragraph about the permission: https://help.sap.com/docs/SAP_FIELD_SERVICE_MANAGEMENT/fsm_mobile/configure-permissions-for-user-gro...