Reminder email of open tasks in My Inbox

[SAPSupport]

Hi,

we work with an approval flow for PR's on item level.

Is there an email template available that can send an email with all open tasks in the My Inbox of the approver? If so, how can we set this up?

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[SAPSupport · Accepted solution]

Dear User, 

the following link contains how to send reminders for pending approval items:

https://help.sap.com/docs/SAP_S4HANA_CLOUD/0e602d466b99490187fcbb30d1dc897c/40c92fe9016a4e6dba80316f...

About frequency and recipient  you can check the option in the App  manage workflow for Purchase Requisitions.

thanks

[AlexanderO · Accepted solution]

Hi, the page cannot be foud

[Krithika_B]

Hi,

You can configure the system so that approvers receive email notifications when a work item is created. By default, approvers are also informed by means of notifications in the SAP Fiori launchpad. Copy the pre delivered email template SWF_CRT_NOTIFY_RECIPIENTS into the custom name space. The custom template must follow the following pattern:

• <YY1>_<Scenario ID>_CRT_ALL> or
• <YY1_<Scenario ID>_CRT_<Node_ID>

For more information on other cases where email notifications are possible, see section Maintain Email Templates in the How to Configure topic. (For example, you can also use the Overdue Deadline Email Notification option to notify approvers about created tasks by setting small deadline overdue times (for example, 1 minute): The corresponding email template used in overdue deadline notifications allow you to access and provide business object data in the email body.)

For example:

For more information about the configuration of the Maintain Email Templates app, see How to Configure the Flexible Workflow for Purchase Requisitions. In the interactive graphic, choose the Optional: Maintain Email Templates section.

Workflow features for Purchase Requisitions

Best regards,

Krithika