cancel
Showing results for 
Search instead for 
Did you mean: 
Read only

Re-opening/Reassigning a closed WorkItem

Former Member
0 Likes
393

Hi gurus,

Is it possible to re-open and re-assign a work item that has been already processed and closed?

Regards,

Mario.

Accepted Solutions (1)

Accepted Solutions (1)

Tiger_007
Active Participant
0 Likes

Hi,

in collection management, specialist can assign and reassign the work list items. if item processed or closed. this item will not be open item. to reassign, you need to rest cleared items in FI.

regards

srinivas

Answers (1)

Answers (1)

jayj07
Active Participant
0 Likes

Hi Mario,

I believe you can re-trigger workflow but not reopen a logically deleted work item.

Hope this helps.

Jayj

Former Member
0 Likes

Hi, this question is related to collection management workitems, not workflow workitems.