on 2024 Feb 19 10:07 AM
Hi All, i have a requirement to get the rates based on the Source Location to Transportation Zone of Destination Location.
I have maintained the Rate Table with Source Location with Transportation Zone of Dest Location . Please find the screenshots.
I have maintained the Destination Location in the Transportation Zone as well. But when i am creating the FO , i am getting the below error - Rate Determination failed for line item 20 , Res Base ROOT , agreement XXXXXX.
Please find the config/error screen shots. Kindly help me on this .
Advanced thanks for your help.
Request clarification before answering.
Hi Diwakar,
Your setup looks OK and it should work fine. Can you check if the location is assigned multiple zones?
Ideally it should also not be an issue but sometimes this causes 'confusion' for the charge engine especially when rates are maintained for these multiple zones.
best,
narender
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