Push notification when Orders have been unassigned from technician

[aziz96]

Helle every one 

I'am trying to get a notification when orders have been unassigned, can any one help me 

thank you

[Christoph_Kurtz]

Hello @aziz96,

I have implemented a similar scenario: I send out an email in case a supporting technician is unassigned from an activity.

For this, I compared the supportingPersons from old with them of new and determined the delta with the help of a JavaScript function. The results in the delta will receive the information about the cancelled activity.

Another way could be to check the service assignment delete instead the activity update. The issue with this approach: it could be that information you need for sending the notification are already deleted before you can catch them.

Therefore, I prefer the first attempt.

Best regards,

Christoph