Prevent Dispute case from updating the dunning block if any exists.

[Former Member]

Hello everyone,

I have a requirement where i need to prevent the Dunning block from being updated when a dispute case is created.

As Is  -  Dunning block '8' is already present on the line item level, if the user creates a Dispute case a dispute case gets created along with the dunning block getting overwritten to 'R'.

To Be -  if a dunning block '8' is already present, if the user creates a Dispute case then the dispute case must be created without updating the dunning block.

Has anyone had this situation ? is it possible via configuration or should a BADi be implemented for this.

Regards.

[Former Member · Accepted solution]

Dear Andy,

I had the same situation where the dunning blocks were over written by the Dispute case processing.

After a couple of days of debugging the standard code as there were not much documentation about it. I found a table which controls this. And that table is nothing but the configuration table from SPRO.

go to :

SPRO -> FSCM -> Dispute Management -> Process integration....... ->automatic document changes....-> define document changes...

Make the system Overide flag as "Not changeable" this prevents the Dispute Case processing from overriding any existing Dunning blocks(i.e - Dispute case dunning block gets set only if the dunning block is empty/initial/blank).

BR