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Prevent Dispute case from updating the dunning block if any exists.

Former Member
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2,072

Hello everyone,

I have a requirement where i need to prevent the Dunning block from being updated when a dispute case is created.

As Is  -  Dunning block '8' is already present on the line item level, if the user creates a Dispute case a dispute case gets created along with the dunning block getting overwritten to 'R'.

To Be -  if a dunning block '8' is already present, if the user creates a Dispute case then the dispute case must be created without updating the dunning block.

Has anyone had this situation ? is it possible via configuration or should a BADi be implemented for this.

Regards.

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Former Member
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