Prevent Dispute case from updating the dunning block if any exists.

[Former Member]

Hello everyone,

I have a requirement where i need to prevent the Dunning block from being updated when a dispute case is created.

As Is  -  Dunning block '8' is already present on the line item level, if the user creates a Dispute case a dispute case gets created along with the dunning block getting overwritten to 'R'.

To Be -  if a dunning block '8' is already present, if the user creates a Dispute case then the dispute case must be created without updating the dunning block.

Has anyone had this situation ? is it possible via configuration or should a BADi be implemented for this.

Regards.

[Former Member]

Hi Andrey,

If you create a dispute case, system will update automatically "dunning block -D"  in the line  item, it means it would not be included in the dunning list, if you do not want to update the dunning block  D in the line item,  you need change the configuration settings in  " process integration Account Receivable Accounting.

Regards

Kajendran

[Former Member]

Hello Jeyaraman,

Thank you for your time.

The case here is, I would like to have "dunning block -D" updated only if there is no dunning block already present there. If the line item was dunned before for some other reason, this dispute case should not overwrite it with 'D'.

Regards,

[Former Member]

I assume there is a BAdI to help you with this - but you are going against the standard process