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PR Attachment not visible in PO (Public Cloud)

namdeo
Discoverer
0 Kudos
256

Hi All

Unable to process the Attachment From Purchase requestion to Purchase Order Which are created by the Sales Order. Can you please advice how this can be achieved.

Thanks

Case- 1 Created the Purchase Requestion by Sales Order and converted into Purchase Order.

namdeo_0-1708700535087.png

namdeo_1-1708700535093.png

namdeo_2-1708700535106.png

namdeo_3-1708700535111.png

Result: Unable to See the Attachment in the Purchase Order

Case- 2 Creating a Normal Purchase Requestion and converting into Purchase Order I am able to see the Attachment.

Created a PR and Attached the doc.

namdeo_4-1708700535116.png

Converted Purchase Requestion to Purchase Order

namdeo_5-1708700535121.png

namdeo_6-1708700535125.png

Result: Able to see the Attachment in the Purchase Order.

 

Accepted Solutions (0)

Answers (1)

Answers (1)

AndreasMuno
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi @namdeo

the reasoning for different system behavior based on the origin of a PR/PO is segregation of duties: Within the purchasing department users authorized to process PRs and POs might be allowed to see the originating the attachment, and therefore it may be carried forward along some of the steps in the procurement process. The sales department' authorization usually do not cover purchase orders, and vice versa. 

You may be able to overcome this restriction by assigning business roles of both sales and procurement to a user. Alternatively, you may be able to use key user or developer extensibility to achieve the desired outcome. Either way, please make sure though that compliance requirements are upheld and verified by your compliance officers. 

if this solves the request please mark accordingly.

If this solves