Post Goods receipt for service order

[simon_all4cloud]

Hi SAP experts,

To post a goods issue to an order in SAP S/4HANA Cloud Public Edition as a Warehouse Clerk, you'll typically follow a process that involves using the "Post Goods Movement" app.

However, this does NOT work with service orders -> Error message below.

Is there a way how this can be configured? I would like to have an app for the warehouse clerk to post a goods issue for a service order.
BR
Simon

Order 8000000080 not found or not permitted for goods movement

Message no. C6001

Diagnosis

Either the order 8000000080 does not exist or you have specified an order for which the function you want cannot be executed. For example, no goods receipt for a CO internal order or no goods issue with reference to a reservation can be carried out.

Procedure

Check your entries and select an order for which the desired function is permitted.

[erickgoulardt]

Dear Colleague, I hope you find yourself well! Thank you for joining the community. As soon as possible, a technical expert will contact you to clarify your question. I am adjusting the tags to redirect the issue to the right team. Best Regards, Erick Goulardt SAP Support

[simon_all4cloud]

@erickgoulardt
Can you please help? I need an answer

[Jeremy_Deo]

Hello again dear user,

I can finally not be coming from FSG as the fields configured are the same between YB29 and YB04.

Can you please provide screenshots when you proceed the MIGO step by step and ,in your PO item details ,under "Delivery" tab, check if the "Goods Receipt" checkbox is ticked. If your PO is account assigned, check if the Account assignement category is Goods receipt relevant.

Best regards,

Jeremy

[simon_all4cloud]

Hi Jeremy,

As you've mentioned here is a screenshot of the MIGO transaction I would like to book:

Important: 8000000013 is a service order (no purchase order / sales order etc.).
What I have also noticed: When using the input help for the orders, I can select "Service orders using order list". However, searching with this results in maintenance orders (PM orders) and not in service orders.

Could you please advise how to book the MIGO for service oders?

[simon_all4cloud]

Hi @Jeremy_Deo 
do you have an idea regarding my comment above?

BR
Simon

[Jeremy_Deo]

Hello dear user,

To answer directly your questions :

Question 1: "If you assigned YB04 FSG to your G/L account" --> where can I find this information, if YB04 FSG has been assigned to the G/L account? See screenshot below, does this mean there is an assignment?

This information can be found in the Manage G/L Account Master data app in the company code view :

Associating the right status field (here the YB04) into the G/L account master data allows your document flow to keep going as the check on the field « sale order » will be successful :

Question 2: "check in Additional Account Assignment in FSG ,here the Order should be required/optional" --> here I can see that "service document" is optional. Is this the seeting you are referring to? This is the current configuration. Do you have any other ideas?

When I mentioned « Order » it was actually « Sale Order » as pointed out above in the screenshot of the YB04 field status group.

I hope this will help you answer your questions.

Best regards,

Jeremy

[simon_all4cloud]

Hi Jeremy,

thanks for clarifiying this!
I can see that YB04 ist set as FSG for some G/L accounts:

However, for the JE of the billing document for the service order, the following G/L accounts are mentioned:

Those G/L accounts do NOT have YB04. Do I have to change those G/L accounts?

BR
Simon

[Jeremy_Deo]

Hello dear user,

And thank you for asking your question in the SAP Community blog.

Can you please check Field Status Group for the G/L ?

If you assigned YB04 FSG to your G/L account, then check in Additional Account Assignment in FSG ,here the Order should be required/optional .

In case of queries please revert.

I hope this will help you solve your issue.

Best regards,

Jeremy

[simon_all4cloud]

Hi @Jeremy_Deo ,
thanks for your help!

Question 1: "If you assigned YB04 FSG to your G/L account" --> where can I find this information, if YB04 FSG has been assigned to the G/L account? See screenshot below, does this mean there is an assignment?

Question 2: "check in Additional Account Assignment in FSG ,here the Order should be required/optional" --> here I can see that "service document" is optional. Is this the seeting you are referring to? This is the current configuration. Do you have any other ideas?

BR
Simon