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PO print status is stuck at In Preparation

Mahavir
Explorer
0 Kudos
99

Hi Team,

We are into SAP public cloud. User created a PO 2 months back, it was approved then through workflow, but not processed. Now user added few more materials and got the approval for it. When we are trying to take print of it, it should automatically trigger a print output which did not happen, when we added it manually it is stuck with status In Preparation and preview is showing 'Test Copy' watermark written over it. We have also tried to click on Send Output and Set as completed but that is also not working. This is happening with 2-3 different POs. 

Please help in resolving this issue.

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Łukasz_Sałek
Participant
0 Kudos

Please add email recipient and print queue then press SEND OUTPUT.

If this will not help please show popup from action SEND OUTPUT.