hi Team,
We have a separate on Premises SAP HANA Data base, we have a requirement, where the service call Details need to be updated at HANA Database. At every stage, i.e., when service call gets created , when technician is assigned, till completion stage of the service call.
So how to pass FSM service call details, at every stages( Creation , in process, assignment, Completion) of the Service call.
Bluesky
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