Master data changes not updated in planning view

[tim_krause_innomate]

Hi,

I am having problems with a simple case, in the IBP excel add-in I am creating a master data workbook and in the workbook I am changing e.g. one entry (Edit checkbox is checked) and then press Save changes.

The changes are not visible when I open the planning view, I have also logged out, refreshed etc. When I open the master data again, I can see the changes I made before, but in the planning view I cannot see the changes.

IBP add-in version 1802.3.0

What do I need to do?

Thanks,

Tim

[mkorndoerfer · Accepted solution]

Hello Tim,

Do you mean you're creating a new Master Data entry and you expect to see it in the planning view? If my understanding is correct, then the current behavior is correct.

The planning view displays planning objects (or planning combinations), which is a different concept. In order to make this new MDT entry appear in the planning view, you have to create a new planning object with it in the required Planning Level.
You can achieve this by manually creating a planning object with the option "Add Planning Object" in Excel ribbon, or using the functionality Planning Object Maintenance with Key Figure Data - see our SAP Help Portal Planning Object Maintenance with Key Figure Data and Adding New Planning Objects to a Planning View for more information.

Best regards,
Matheus

[tim_krause_innomate · Accepted solution]

Hi Matheus,

thank you for your answer first of all. Coming back to this issue, let me clarify. I have an attribute of a product and I change the value in master data workbook or directly via Manage in master data and then I save the changes. Should the changed value be visible in my planning view? The problem is that the old value stays visible. I have cleared the metadata chache, logged out and in again but not changes.

What can be the reason for this behaviour? Shouldn't the new value be updated in the view?

Thanks for helping,

Tim

[mkorndoerfer · Accepted solution]

Hi Tim,

Thank you for the clarification!

In this case, yes, I'd expect to see the updated value of the Attribute in the planning view.

I'd suggest you clear both Metadata Cache and Reload Cache for the Master Data Workbook (see KBA 2396033). If the issue persists and no one else has any idea, please create an incident under component SCM-IBP-XLS-UI addressing this issue.

Best regards,
Matheus

[tim_krause_innomate · Accepted solution]

Thank you for your quick response, the reload cache for the master data obviously does something because when I have changed the value and press the reload master data cache, and then open the planning view again, it gives me an error saying that the in the attribute is a data mismatch and the view does not open.

The error message:

Attribute value 'Test value' is unknown due to data mismatch.

Please try cleaning the metadata cache.

Unfortunately, cleaning the cache again does not help.

Any ideas still on that?

Thank you,

Tim

[mkorndoerfer · Accepted solution]

Hi Tim,

This is a more complex issue. It might be caused due to inconsistencies in the backend.

Please create an incident under component SCM-IBP-XLS-SRV and we will investigate it.

Best regards,
Matheus

[former_member367912]

Hi Tim,

In case you have not tried this, Check this option by the time you get response from Incident.

1> Run once "Purge Non-Conforming Data" Job and then try again.

cheers,

Akki