Maintenance Order Not Showing in Capacity Scheduling Board (SAP S/4HANA Cloud Public Edition)

[MohamedKharbouch]

Hello SAP Community,

I’m currently working on SAP S/4HANA Cloud, Public Edition, and I’m facing an issue with the capacity scheduling integration between Maintenance (PM) and Production (PP).

Here’s my scenario:

• I created a maintenance order for an intervention on an equipment located on a production line.

• The operation duration was set to 1 hour.

• I released the order and confirmed that a work center was assigned at the operation level.

• The work center is the same one used for the production line (so that the maintenance activity should ideally impact the production capacity).

However, when I open the Capacity Scheduling Board (production scheduling application):

• The available capacity remains unchanged,

• The graph does not show any maintenance order,

• Even though the legend includes “Work Orders”, nothing is displayed on the chart.

I already checked the following:

Order is released (REL)
Equipment has a valid work center assigned 

Still, the maintenance order does not appear on the capacity scheduling chart.

My questions to the community:

1. Should maintenance orders appear in the production capacity scheduling board, or are they visible only in the Maintenance Scheduling Board?

2. If it’s possible to visualize PM orders in the production capacity board, what configuration is required (order type, capacity category, or work center linkage)?

3. Is there any restriction in S/4HANA Cloud Public Edition that prevents PM orders from influencing PP capacity load?

Any insights or experiences would be greatly appreciated 

Thanks in advance,

KHARBOUCH Mohamed

[Chris1973 · Accepted solution]

Good day @MohamedKharbouch 

Thank you for your question.

Have a look at Maintenance Scheduling Board, Capacity Scheduling Board & Capacity Requirement

This is one of the most discussed integration topics between plant maintenance and production planning in public cloud. Fact is, both are handled by separate capacity evaluation applications and distinct capacity categories.

To answer you question:

Answer to Question 1: No, it should not. Maintenance order will appear in the Maintenance Schedule Board.

Answer to Question 2: eliminated by answer 1.

Answer to Question 3: Yes, the functionality is not available in public cloud.

The summary is, in public cloud, the maintenance orders do not appear in the production Capacity Scheduling Board. Even if both share the same work center, PM uses a different capacity category, and PP boards evaluate only the production capacities.

Integration with the production load is not available in public cloud. This you will only find in on-prem/private cloud.

If you want to coordinate maintenance and production downtime, make sure to use the Maintenance Scheduling Board or shift-availability planning in PP.

Let me know if you have any questions.

Best regards

Chris