Internal Job Queue Full for Synchronous Processing of Print Requests

[Former Member]

Dear Experts,

I need help in Below Question

ServiceQueuePriv is red in Rz20. when i check SM21 logs it seems internal Job or Spool Queue is full and work process trace seems below

*** ERROR => overflow of internal job queue [rspowunx.c 1005] {root-id=7A26C0EEF0021ED99DE910A8BC710D25}_{conn-id=00000000000000000000000000000000}_0 too many synchronous jobs for one printer or processing of jobs too slow on this hardware -> more jobs will be processed asynchronously ed RSPO_LOCAL_PRINT GUI_CHECK_FAILED

Spools at that time seems in "waiting state" and error is "Frontend unavailable".More Over ServiceQueuePriv is not coming down from 95 % even spool work process become free since a week.

So can anyone please tell me what is still stored in Spool Queue?

[Former Member]

1. To help avoid this problem, you can increase the size of the request queue with the profile parameter rspo/global_shm/job_list. The maximum recommended value for rspo/global_shm/job_list is 2000. This is set to 300 as default on some systems. See the following notes for further information (note 412065 describes a different symptom of the same problem):
   • 412065 - Incorrect output sequence of output requests
   • 118057 - Flexible Configuration of the Spool Service
2. The problem can also be resolved by adjusting your application program so that too many spool requests are not released at once, as described in note 692486:
   • 692486 - Print requests are not output with a high system load