IBP: An error occurred while opening the planning view error

[willsuus]

I tried to open a favorite that I have used in the past and got the error "An error occurred while opening the planning view and you may notice irregularities during use." When I click on OK to close this message, I then get the message "Can't find project or library". If I go in to the VB editor to determine what project/library was missing, when I click on References, nothing shows up.

This has happened before to other favorites/templates and I have not been able to determine the root cause or how to resolve this.

[former_member194529 · Accepted solution]

Hello Susan,

Gotcha. You've mentioned that this is happening only on a specific computer and that another end user can open the exact same favorite without issues. Is that correct?

In that case I would advise you to report an incident under the SCM-IBP-XLS-UI component and provide the extended traces for deeper technical analysis:

2477564 - IBP: How to generate logs and traces (including Performance) in Excel

Best,

Ivan