How to update agentry.db file to users after specific time before complex table reload?

[Letran]

Hi experts,

I know I can set up agentry.db file with Branding Agentry Client solution. However, after few months (6 months in my case), all users start refreshing FLOC Equipment complex table which take a lot of time for users. Do we have any solution to update agentry.db file on user's Agentry Client?

[jim_bonczyk]

LeHieu,

I would start by determining why after 6 months you are seeing a slow FLOC Equipment complex table update. Is this table regularly performing incremental updates? Do they perform adequately?

Is the exchange processing correctly using the client's LastUpdate time so that updates are only sent to the client a single time?

Or is there a large number of FLOC record updates made in the back end every 6 months? In this case, the Agentry Complex table definition allows you to optionally write a back end step that can force the client and server to replace the client's table data instead of performing an incremental update. This can be faster because the complex table indexes are built on the server and don't have to be incrementally updated on the client.

Jim