How to set email notification for rework of Sales document for Flexible workflow

[Deepikagonna]

I have created custom template ( Copying the pre-defined template) rework of sales documents for workflow. I am not getting drop down for " Send email notification". How to send email notificatoin.

Thanks in Advance. Appreciate the quick support.

[JuanCarlosDelga]

Hi, do you have access to the workflow scenario definition? Transaction SWDD_SCENARIO

[Deepikagonna]

I do not have access to the workflow scenario ransaction SWDD_SCENARIO

[JuanCarlosDelga]

Hi,

The email name must have a pattern

Depending of the configuration in your system

• <YY1>_<Scenario_id>_CRT_<ACTIVITY_NODEID>
• <ZZ1>_<Scenario_id>_CRT_<ACTIVITY_NODEID>

That's the reason you need to know the Scenario_id

• WS02000447 (workflow for sales quotations)
• WS01800145 (workflow for sales contracts)
• WS02000006 (workflow for sales orders)
• WS01800180 (workflow for sales orders without charge)
• WS02000084 (workflow for customer returns)
• WS02000029 (workflow for credit memo requests)
• WS01800202 (workflow for debit memo requests)

And into the scenario the activity node id of "Rework".

Check this link

From the link, the Workflow Step is the ACTIVITY_NODEID

Task Number Workflow Step Object Name

WS02000447	9	Release of sales quotation
70	Rework of sales quotation
WS02000006	9	Release of sales order
21	Rework of sales order
WS02000084	39	Release of customer return
26	Rework of customer return
WS02000029	26	Release of credit memo request
41	Rework of credit memo request

• YY1_WS02000447_CRT_70 or ZZ1_WS02000447_CRT_70
• YY1_WS02000006_CRT_21 or ZZ1_WS02000006_CRT_21

• YY1_WS02000084_CRT_26 or ZZ1_WS02000084_CRT_26
• YY1_WS02000029_CRT_41 or ZZ1_WS02000029_CRT_41

Are the posibilities

Best Regards