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How should suppliers contact you then?

ankit-205
Explorer
0 Kudos
232

In SAP Business ByDesign (SAP ByD), when a Purchase Order (PO) is sent to a supplier via email, the system typically uses a default sender email like donotreply@..., which is an outbound-only system address. This can cause confusion if suppliers try to reply directly to that email.

What is the process to receive supplier concern regarding the sent in SAPByd ?

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dieter_haensch2
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear Ankit,

you can define a sender email address (After the domain is DKIM verified)  via

Application and User Management

Output channel selection

 

Here you can decide from which sender domain under conditions or without will be taken as sender email.

In case of questions let me know.

Best regards

 

Didi