on 2016 Nov 16 12:20 PM
Hi All
A customer returns delivery is pushed into SAP EWM from SAP ECC. The delivery shows GR status as Not Relevant in the transaction /SCWM/PRDI. The document type used is - IRET and item type is IRET. Kindly find the config screenshot attached.doctype.pngitemtype.png
Kindly suggest what might be the issue.
Thanks & Regards
Nikhil
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AnswerRequest clarification before answering.
Hi Nikhil,
It seems the issue in Status Profile.
I guess you might use this BC set Delivery Processing - Inbound Return from Customer /SCWM/DLV_INBOUND_RETURN.
If not, Please check again with BC Set ( and specially Delivery Processing EWM - Inbound Delivery Profiles ) .
Best Regards,
Ajit
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We got the error, one of the status in status profile was inactive. Thank you Ajit!
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Hello Nikhil,
is the quantity of the item 0?
It is not possible to deactivate the goods receipt/ goods issue status in warehouse requests (inbound delivery, outbound delivery order) as this would lead to inconsistencies with EWM. But the status is set to 0 when the quantity is 0 (nothing to receive).
Regards,
Katrin
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