FSM: Service calls for equipments without business partner

[christoph_kurtz2]

Hi everyone,

Our customer uses S4HANA Cloud as a backend systems and transfers its data to FSM. Due to some reasons, not all customer's equipments are linked to the related business partners.

When I now try to create a new service call or edit an existing one, I can only add the equipments linked to the business partner of the service call. Therefore, I can not use one of the equipment without a linkage to any business partner.

Do you have any idea how to create a service call in which an equipment is used which has no business partner assigned?

Best regards,

Christoph

[CihanAnik]

Hello Christoph,

thanks for your request. We have the UI permission "ALLOW_ANY_FOR_SERVICE_CALL" on Equipment level in FSM which allows you to create the ServiceCall with any equipment on mobile apps.

Best regards,

Cihan Anik

[mwaheeb]

Hello Cihan,

Many thanks for your reply , I have the same issue and tried this solution but still the issue is not solved

Is there anything missing to be done?