This is in regard to FSCM Dispute Cases not linked to parent cases. There are certain cases that display without the customer Name. All customers have been assigned, but do you know the possible fix?
I'm not sure.. I'm on the receiving end.. I'm trying to see what is missing from the creation of the case and if I could change it in the editing of the case.
What if you create a dispute case for one of those customers that don't display the name? Does the name appear? Maybe the issue in not in the dispute cases, but on the customer.
Bluesky
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