Favorites Missing Post upgrade to 2011

[former_member732367]

api-error-post-upgrade.png

Friends,

We recently upgraded mass to IBP2011 excel Add-in version, and I am getting two peculiar issues as below.

1) Some users complain they have lost all their favourites, and not majority of them.

2) Some users have upgraded successfully, when they launch any template or refresh the template everytime, they get below API Error.

[PatrickWeber25]

See screenshot

[PatrickWeber25]

Hi Guruprasad Raju,

can you still see the favorites in the content administration app?

[former_member732367]

Thanks Patrick.. While I look at your options.

Just to inform.

Issue 2 is resolved now, there were some old SBS EPM addin registries which were still lying in the system, once removed, it worked fine..

Some users complain they have lost all their favorites, and not majority of them

We still have this issue, will your suggestion help here?

[PatrickWeber25]

Hi Guruprasad Raju,

creating a ticket for that is the best option as experts can check what is going on.

I'm not certain what you mean with "Package downloaded".

In case you go to support.sap.com and download the SAP IBP Excel add-in, you'll only receive the Excel add-in. On top of it, you can go to the Github that I shared previously. There you'll find some sample templates. You can choose between Excel templates that include the complete VBA coding or you can ship an additional VBA add-in to your end-users. In case you go for option 2, you should always ensure that the VBA add-in and the Excel template (which is referring to the VBA add-in) are in sync, means they can interact with each other based on the included VBA coding.

You can also find quite some information around that here: integrated-business-planning-excel-add-in-templates/HowToUseTemplateVBA_2005.pdf at main · SAP-sampl...

Thanks,

Patrick

[former_member732367]

Hi Patrick,

yes, we have a ticket created for both the cases to SAP.

Can you please guide me on

Are you certain that your VBA add-in is compatible to your planning view (version)?

I was in assumption, it comes as part of Package downloaded.

[PatrickWeber25]

Hi Guruprasad Raju,

have you already created tickets for those two issues?

Are you certain that your VBA add-in is compatible to your planning view (version)?

You can find the samples here: SAP-samples/integrated-business-planning-excel-add-in-templates: Collection of best practices planni...

Thanks,
Patrick