EWM Return to Vendor error creation of return failed or terminated

[scottcarricknwn]

We are trying to learn how to use Return To Vendor to return an Inbound Delivery in EWM that has already been completed.

We are accessing /SCWM/PRDI.

Selecting Return to Vendor which takes us to VL60.

From there select Return Quantities and then click on post. Nothing gets posted and system routes us back to VL60.

We receive no message from the system and when we exit VL60, the error below is displayed.

Creation of return failed or terminated

Message no. /SCWM/DELIVERY_UI062

This is a new process we are attempting in EWM and are unsure if there is an actual error or are we missing some steps

[Andreas_Mergler]

Hi Scott,

I cannot offer a direct answer just two hints:

1. The message you mentioned is from EWM and basically tells you the problem is in ERP. I were you I would try to fix the delivery creation in VL60. If that works you should be able to create a returns delivery starting from /SCWM/PRDI.
2. Below is a link to a blog that talks about the vendor returns process. Maybe that gives you new ideas where to look for the actual problem.

https://blogs.sap.com/2021/09/10/ewm-vendor-returns-process-returns-delivery-vs-returns-po/

Cheers Andreas

[scottcarricknwn]

Thanks Andreas. If you have time could you expound on what you mean by "fix the delivery creation in VL60". What specifically are we fixing there?

[Andreas_Mergler]

Hi Scott,

well, technically speaking EWM calls ERP (VL60) to eventually receive an ERP outbound delivery for returning stock to the vendor.

So, if you use VL60 directly (not calling it from EWM) you might be able to get a better error message - in EWM you often get a (uselessly) generic message.

If you succeed with creating the delivery in VL60 you can at least be sure that the problem is somewhere at the interface.

Best regards, keep me posted how you are faring

Andreas

[scottcarricknwn]

I guess that's one of the areas we are getting lost on. How in VL60 do we go about creating a return delivery. We've been selecting the inbound delivery in the tree and then on the right side of view we select "Return Quantities" which takes us to the popup where we can post. However we cannot input a "Reason for Movement" code there because the field is greyed out. I even turned the Reason for Movement requirement off in OMJJ but still unable to post. Is there a diferent way to go about making a return delivery via VL60? Appreciate your time on this.

[Andreas_Mergler]

Hi Scott,

I take it that you have done all the settings mentioned in the blog? Especially the confirmation control settings are important.

Have you checked "GR Assignment"? for confirmation category LA?

Regards

Andreas