EM Alert Monitor

[Former Member]

Hello Gurus,

Scenario- Event Management with TM as application system

I might be wrongly mixing two different things.

I have generated alerts (sent few mails) using EE monitor (/SAPTRX/EE_MONITOR_PACK, EE profile has assigned with a activity to trigger FM /SAPTRX/CREATE_ALERT) all happy, now I want to monitor these mails, then I started configuring alert monitor (/SAPAPO/AMON_SETTING), here I lost completely.

- I did alert notification engine configuration ( with same alert category used to send mail)

- Then started creating Alert profiles, first with Application specific alert profile.

          While creating application specific profile, I don't see drop-down list in AMO application when creating - Application specific profile

     - For which I tried to maintain entry in customizing table "/SAPAPO/AMOCSET" but, I don't see any entry for "TM" there.

My understanding is Alert notification profile which I have created with Alert category will appear in above marked (Alert profile) to create Application specific profile, and then I can assign this application specific profile to over all alert monitor, which will show all alerts which are triggered using the alert category.

But I stuck at creation of application specific profile.

Questions:

-  Will at all Alert monitor can be used to monitor alert mails triggered by using "/SAPTRX/CREATE_ALERT" activity

- Am I following write sequence to link Triggered mail->Alert Notification engine-> Alert monitor

- While creating application specific profile, I don't see drop-down list in AMO application when creating - Application specific profile

     - For which I tried to maintain entry in customizing table "/SAPAPO/AMOCSET" but, I don't see any entry for "TM"

Regards,

Gupta

[Former Member · Accepted solution]

Hi Vishwanath,

As standard we only have these 4 alerts activities which will send the Alerts to Alert Monitor. Take a look at these and create your own for your TM related monitoring.

Take a look at the documentation of these activities as well.

Thanks,

Vishnu

[Former Member · Accepted solution]

Hello Vishnu and Gopi,

Thanks for your response.

Gopi:

My problem is monitoring, I have done all the said configuration and sent mails using EM alert framework, now what I want is to monitor mails which I have sent ( in other words, alerts which I have triggered), I understand from you that I can't do this using Alert monitor.

Vishnu:

can you please let me know what are the mentioned 4 alert activities in EM system which can send alerts to alert monitor.

You mean those are available in marked:

Regards,

Gupta.

[Former Member · Accepted solution]

Hi Gupta,

for Alert Framework monitoring you should check transaction

ALRTINBOX. There you can see all your alerts i.e. alerts for your user.

This is a Web UI.

In the backend you have a technical transaction alrtdisp with that you can select all alerts in the system by selection criteria.

Best regards,

Steffen

[Former Member · Accepted solution]

Hi Gupta,

Sorry, I forgot to add screenshot in my previous note. Here is it ( Rule Activity Functions 😞

FYI: You might need to activate service /default_host/sap/bc/bsp/sap/alertinbox for transaction ALRTINBOX. Even I didn't know ALRTINBOX existed until Steffen's note. You have to mark Steffen's note as helpful atleast

Thanks,

Vishnu

[Former Member]

Hello Steffen and Vishnu,

Thank you for your valuable inputs.

Now I can monitor alert mails triggered using alert frame work (using EE monitor activity).

Few observation:

- There are few useful transactions along with ALRTINBOX.

     - ALRTDISP Client based report, can see all reported event based on filter "Alert Category"

     - Subscribe alerts using a role, done using T-code "S_BCE_68001818"

     - We can control alert subscription using "ALRTPERS" ( run report to fix error while opening service BSP_UNLOCK_LONG_APP)

    -  Then generate alerts for the alert with a alert category which has subscription to any of the role assigned to user, now we can see alert using ALRTINBOX

     -  we can also forward alerts from "ALRTINBOX" and also work with web link in alert message using "ALRTINBOX"

     - Report to schedule deletion of the alerts "RSALERTDELETE".

To conclude my initial question:

Yes...overall alert profiles, application specific profiles, AMON_SETTING are not required, instead can monitor alert triggered using alert frame work using "ALRTINBOX".

Regards,

Vishwa

[Former Member]

Hi Gupta,

The configuration which you are trying those are specific to SAP APO monitoring. 

You have to configure IMG -> Event Management -> Reactions of Event Messages -> Define Alert Framework Connection -> Define Alert Categories ->EM: Alert in SAP EM.

IMG -> Event Management -> Reactions of Event Messages -> Define Alert Framework Connection -> Define Alert Framework Integration to SAP Event Management.

Check this help document to know more.

Connection to the Alert Framework - Event - SAP Library

regards

GGOPII