Does SAP provide a way for Learning Hub subscribers to get access to the notes?

[cristinagg]

Hello,

I am paying a professional Learning Hub Subscription. I have noticed in the documentation of the platform and also in the Learning rooms forums that there are many links to SAP notes where additional documentation is provided. However, when I try to log in with my P-user to check those notes mentioned, I find that I don't have authorization to see them.

I know the solution SAP offers is buying a license for the product I am studying (option not affordable for many students) or also asking any of your customers (if you have any) to provide you with an S-User valid to check those documentation notes.

My question is: Does it make sense that SAP restricts the access to them for the Learning Hub subscribers? If so, that makes me wonder if it makes sense to continue paying a subscription if I don't get access to the whole information that in theory I am paying for. Does SAP provide a way for Learning Hub subscribers to get access please?

Thanks so much in advance for your help!

Cristina Gil Gallo

PS: Apologies if the SAP Managed Tags are not correctly assigned. Those are the products for what I would like to get access to the notes. There is no tag for SAP Learning Hub or for OSS Notes.

[ACE-SAP]

Hello

This looks more like is a recent change in SAP strategy. I did get a S-User account from one of my training at SAP. It had access to the SAP Notes and allows me as a freelance to have my own identity apart from the one I get from the customers I'm working for.

Unfortunately SAP has removed the right to display KBA & Notes for these kind of accounts (in a dirty way : you can still search the note but when displaying it you get a message telling the note is unavailable because it is being reworked) .

https://blogs.sap.com/2022/05/11/this-might-be-my-last-post-on-the-sap-community-network/

https://blogs.sap.com/2021/04/23/want-to-learn-more-about-how-to-manage-s-user-ids-and-certification...

When will SAP understand that the more people are trained on their products the more successful they will be ?

This is especially true in the context of resource scarcity for the S/4 migration

[DominikTylczyn]

Hello 9e3afbdf4c174f019d2b4a2f33a36f0e

SAP notes are not training materials. They are part of a product support that SAP offers. That's why you need an S-user linked to a customer with an active support contract to access the notes. Having said that it seems logical that SAP Learning Hub subscribers are not entitled to the notes. If you pay for SAP Learning Hub access, you don't pay for the access to the notes, even in theory.

Naturally the notes are a gold mine of valuable information on SAP products, not only on immediate bug fixes but there is also valuable consulting content there. So I'd be more than happy if SAP opened the notes to P-users as well. I doubt if it's ever going to happen.

If you are learning about SAP products, SAP Learning Hub subscription is definitely a good option. I wouldn't ditch it just because the notes are not included in the subscription.

Once you start working with the system or implementing the system, you will get your S-user and access to the notes.

Best regards

Dominik Tylczynski