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Dispatching Board is blank when the Single tenant Crowd Type Enabled in SAP FSM

lalithalingam30
Explorer
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277

Hi Experts,

We have been trying to enable Crowd workforce in our SAP FSM Environment. We have enabled the crowd type as single tenant and User as a Crowd Owner for that company. When we login to the FSM Cloud at first, we are able to see the planning and dispatching board but after some time it is going blank (we have attached a screenshot for your reference). We have to revert back the changes made to enable the Single tenant crowd to get back the planning and Dispatching Board i.e., the crowd type to be changed back to non-crowd and the user back to Admin(pre-configured). This behavior of the planning and dispatching board seems to be inconsistent.

Please can you let us know why we are facing this issue while enabling the crowd workforce and what to do to resolve this.

Thanks

Lalitha Lingam

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