CTM does not create orders

[Former Member]

Hi Experts,

I am trying to run CTM and I was able to generate orders the first time. When I deleted the PRs and Planned Orders and rerun CTM again, it no longer creates any orders.I have not changed anything, just deleted the receipts and not the demand.

Please advise. Sincerely,Ria

[Former Member]

Hi All,

I just found out that the storage bucket profile is only maintained until 2015. This could have been causing the issue.

Thanks and Sincerely,

Ria

[Former Member]

Hi Rio

Is it possible for you to check the CTM logs via /SAPAPO/CTMAPLOG - Application Log when you execute the CTM in background mode. This would give you some hints about the topic.

Please check your CTM profile details again. You can also check via simulation option from supplies tab , if you have any supply getting considered in CTM profile.

In case you get some hints from application log, please provide the screen shot which could help us to provide additional inputs from my side regarding the issue.

Thanks

Amol

[Former Member]

Hi Amol,

The demand for my FG is not seen at DC level, hence no PR is created. No demand then is generated at the plant and no orders were generated at the plant. However, I can see a lot of demand in the DC. Am not sure why CTM is not seeing this demands right now as it did before.

Thanks. Sincerely, Ria

[Former Member]

Hi Ria

so it´s not issue with supply but with demand now 🙂

Can you check the same i.e. simulation in demand tab to check if demands are visible for CTM profile.

Please check all demand selection tab from planning scope as well as all the configurations from Demands tab.

Thanks

Amol

[Former Member]

Hi Amol,

There nothing special in the Demand Tab. Just the Prioritization sequence all in ascending:

MBDAT

LOCPRIO

MATPRIO

The product in DC has a demand. Am not sure why CTM is not recogning this demand when it has already did before. During my first run. I only deleted the receipts but no orders are already generated.

Thanks for your replies. SIncerely, Ria

[Former Member]

Hi Ria

As I mentioned did you checked the simulation tab if demand is coming CTM.

In case you don´t see the demand , please check your respective article in RRP3 to assure demand is available.

Please check the planning scope configuration in CTM profile.

Thanks

Amol

[Former Member]

Hi Amol,

No demand is coming in the simulation tab. But demand is existing in Product view.The thing is I was able to generate the orders before, but when I tried to simulate again, deleting the PRs and Planned orders only. Leaving the requirements, the orders are no longer generated in CTM. Will CTM only generate the orders once? And if there are no changes in the demand it will no longer create receipts even though the receipts are already deleted?

Thanks! Ria

[Former Member]

Hi Ria

No CTM creates order whenever there is no supply for it.

Please check the Strategies tab, planning mode. You can go with Replan All orders option. Also check Special Strategies defined on CTM profile.

You can play around with these settings to see if it works for you.

Amol

[Former Member]

Hi Amol,

Tried every setting but does not work.

No supply categories exist

No in-house production source of supply found for model 000

Model data uploaded

No stock exists

Planning version data was uploaded

Convert CTM data +++ Start: 15.10.2015  17:23:41

CTM Results -> liveCache +++ Start: 15.10.2015  17:23:41

CTM Results -> liveCache +++ End:  15.10.2015  17:23:41

==> 0 demands were fulfilled completely and on time

==> 0 demands were fulfilled completely, but late

==> 0 demands only partially fulfilled, but on time

==> 0 demands only partially fulfilled, and late

==> 3 demands not fulfilled

Above are the logs, source of supply is okay since am planning at DC.

Thanks. SIncerely, Ria

[Former Member]

Hi Ria

Earlier you told demands are not visible to CTM.

As you can see CTM is able to see the demand but unable to create supply element which could be due to multiple reasons now. You really require to take one article and follow the network with lead times and capacities to see if anything has been changed.

Thanks

Aol

[Former Member]

Hi Amol,

Thanks, what I meant by not seeing the demand was CTM is not creating receipts, but it is seeing demands in simulation.

Sincerely, Ria

[Former Member]

Ria,

Above are the logs, source of supply is okay since am planning at DC.

??? I don't know what that means.  Source of supply at the DC is only one component of the typical solution.

Your log suggests that CTM recognizes demand, and is unable to generate supply.  This commonly happens when there is missing master data somewhere down the supply chain.

What is the source of supply for your DCs?  STOs from a manufacturing plant?  If so, what is the source of supply for the manufacturing plant?  Planned/production orders? And if the manufacturing plant needs raw materials to be purchased, where are they coming from? etc etc.  You need to check the entire supply chain.

You can generate data for troubleshooting by turning on more extensive logging.  //CTM > Settings > Technical settings; in the Logging section, check the objects that you wish to examine more closely.  Run your CTM on a limited number of demands, and review the expanded logs.

Once you have your technical problems sorted out, you may wish to uncheck some of the log objects to minimize log size and improve CTM runtime performance. 

Best Regards,

DB49

[Former Member]

Hi DB49,

Thanks a lot for the detailed explanation. What is weird is that whenever I try to copy the data from active to simulation version, I am able to create receipts. However, when I use rlcdelete to delete the receipts, leaving the requirements and reran again CTM. Orders are no longer generated. I have already selected replan orders. Is CTM working that way? It does not replan the demand if there are already receipts generated even though the receipts are now deleted?

Thanks again! Sincerely, Ria

[Former Member]

Ria,

You didn't answer any of my questions. 

What were your detailed logging results?  Especially the log of source of supply.explanations.....

Best Regards,

DB49