Credit Management S/4 conversion : Error Message

[masa94]

Hi gurus,

I have a problem with Credit Management.

BP master Credit Management Role is converted from ECC and automatically generated.

I set Automatic Credit check as D : Error with message.

And then create Sales Order for Customer which exceed Credit Limit, I receive SAP Message VM010.

VM010 - CREDIT CHECK SAP CREDIT MANAGEMENT FAILED Pertner XXXXXXX Credit Segment 0000

I think it is not an expected error. There should be "Customer XXXX exceed Credit Limit" or something.

I have no idea where to configure to avoid this message.

How can I resolve this...?

[VeselinaPeykova]

Maybe this is a stupid idea but in your post you mentioned credit segment 0000 while the message is for credit segment Z000. I wonder if you have 2 segments: one set as main and the other configured to add contribution to the main segment.

If this is the case it may be a good idea to check if the business partner is extended in both segments.

[Former Member]

Hello,

Is this issue resolved? I am also getting same issue.... could you please guide me

[masa94]

I concluded that the message is correct. I recommend you to revise Payer's Credit Role and Credit Limitation, and Automatic Credit customizing.

Even though, the message itself still sounds weird.

[bijaya123]

Hi Masayuki,

When system perform the credit check while saving sale order. System perform the credit check based on the check rule and prompt the error message "credit check SAP Credit management failed" and inside the message text provide all the reason why credit check failed such as whether credit limit exceed or due to payment behavior or maximum document value and based on your parameters in check rule, which you assigned to Business Partner.

Regards

Bijaya

[masa94]

Hi Bijaya,

Thank you for your comment.

But, I still am not sure what actually cause credit check failure.

when I save SO, I receive message as this.

I think it does not show the reason why it fail...

[bijaya123]

Hi Masayuki,

Please check with your BASIS team to for Web Services configuration.

Regards