Credit Management not getting updated in UKM_Totals for open orders

[Former Member]

Hi

For one of the company code the report (UKM_COMMITMENTS) for credit exposure is not getting updated for open orders and deliver category types. Thus we do not observe any data for category open order (category 100 and 110) and open delivery in credit exposure report. However we can see open invoices (category 200) in ukm_totals and ukm_item table. Please help why we do not see any open order and delivery updated in ukm_totals.

For other company code during creation of open order the ukm_totals is automatically populated but this is not happening for one company code.

Si any configuration required in SD/FSCM for this to update open orders in FSCM credit exposure report. I have already defined exposure categories similar to working company codes.

[Former Member · Accepted solution]

Dear All

Any response to this. Also credit check is not happening when we are creating sales orders more than the limit in UKM_BP for one company code.  For other company codes in the same box it is working properly.

[former_member228809 · Accepted solution]

Hi Nik.

So little clues in your questions but....

You could manage different credit check point using Tx OVA8.

If a company code having problem checks in delivery order, sales order is created without credit check and in this case, usually, update setting of credit control area would be '000015' to update exposures from delivery orders.(SPRO > Enterprise Structure > Definition > Financial Accounting > Define Credit Control Area -> double click).

If my guess is true, that's a standard behaviour.

[Former Member · Accepted solution]

Thanks Kyung

But we are doing credit check at order level 00012. Also the issue is with only one company code which is newly created its data is not coming as credit check relevant. This company code is also not updating UKM_Totals table. IN OVA8 it is same configuration for all company codes.

Only one company code is new, and for new company code we are not having credit check and also no update in UKM_totals table.

[former_member228809 · Accepted solution]

Hi Nik.

Too weird if all configurations are correct.

In my work area, many incorrect acvitivies were also because customer modification like user-exits in SD module and I inspected badi badi_sd_cm or other important points in debugging mode.

No other clues are not seen, I suggest to check some program points in debugging mode.

Function SD_ORDER_CREDIT_CHECK

Function MCV_UPDATE_CM_ORDER

BAdI BADI_SD_CM

Sorry for no helpful answer.

[Former Member · Accepted solution]

This was done, with help of SAP message. SD related issue primarily.

[ShilpaM03 · Accepted solution]

What was the fix for this issue . Can you share the SAP message .

[murali2021]

can you someone tell me what was the root cause? We have a scenario of No credit check happening during Sales order creation. Settings are in place on OVA8

[former_member475775]

Is this mandatory to Run Report UKM_RVKRED77 & UKM_RVKRED88 in FSCM Credit Management in the above Sequence.

[Former Member]

Hi Nik.

         We are encountering similar issue. Only Credits are not getting update in the UKM_Totals and only to a particular company code. We are planning to raise a OSS message but wanted to check if this is something to do with SD config? Since you have encountered something like this trying to check with you.

Appreciate any inputs from you.

Thanks

Bhaskar.S

[Former Member]

problem was in pricing procedure. Worked with our SD guy to fix it.

[Former Member]

Thanks Nik. We got this resolved as well.

Thanks

Bhaskar. S

[former_member228809]

Hi Nik.

Did you check commitment log in report UKM_ITEM_LOG?

If there's no log or you don't make any log for commitment, please check path of commitment update like PI log in Tx SXMB_MONI.

It could be stuck at there with various reason for example authorization, queue error, incorrect setting or etc...

[pallavi_patil]

Hi Nic,

As suggested by Kyung-Hun , the reason could be due to queue block. you can unlock the locked queue and then re do the steps and check for the updates in UKM_TOTALS.

Regards,

Pallavi

[Former Member]

We have checked the queues and they are not stuck in smq2 or sxmb_moni. The update is happening for other company codes(in all categories) and also for the mentioned company code( for invoice type category 200, 210). Values are not updated for order type category 100 and 110 only for one company code. but for other company codes it is working properly.

[former_member228809]

Hi Nik.

Did you check any XML message successfully processed of order?

Even If all messages are successfully processed in sender and receiver and no data in UKM_TOTALS, please check again credit segment and partner in payload of XML message.(It could be different what you suppose to be)

If no XML message was created in sender, you have to check BAdI BADI_SD_CM and if not in receiver, you have to check PI system and next, next, next...

I suppose that any problem in sender side because no error in invoice commitment.

[Former Member]

Hi NIK,

check open order va05n

& also chcek FD33 for credit value

then please run the program RVKRED88 against the customer the report will exactly tell you whcih document are adding credit exposure

after that you can run the correction report RVKRED77

let me knw u have solved this issue or not