Credit management is not getting triggered but credit exposure is working fine.

[former_member862714]

Dear Experts,

I need help as I am having a major issue with credit management. I have done all the configuration, but my credit management is not triggering, but credit exposure is getting saved successfully in my business partner.When I tried to execute CHECK_CM then found that credit control area is not getting determined.So I have saved credit control are at BP level but even after of that I am getting same issue.

Whenever I am trying to find to display credit account (Environment ->Partner ->Display Credit Account) then getting error "Can not display credit limit as no credit management account is available".

Can anyone please help me by giving me your valuable suggestions.

[edina_j0zs4]

Hello,

For the credit check to be triggered on a sales order you need:

- VBAK-KKBER filled

- VBAK-KNKLI filled

- VBAK-CTLPC filled

- In transaction OVAK the order type should be activated for automatic credit check (D + 01 credit group in standard)

- In transaction OVA8 for the credit control area - risk category - credit group combination the credit check should be activated, Reaction selected and (depending on your requirement) the Status/Block indicator set

There is also a difference between no credit check triggered and the credit check not failing.

If no check was executed on your order it means overall credit status = Not performed.

If the credit check just didn't fail then the overall credit status = Approved.

If you are already using FSCM, then you cannot navigate from the sales order to credit account (that navigation path was leading to FD33 transaction, KNKK, classic CM credit account).

You can navigate from the order to the Payer partner and then select the UKM000 role (SAP Credit Management role).

I suggest to review your configuration and to execute credit check simulation on credit segment level on the BP. That should help you see how the credit check would be running.

Also you could refer to KBA 2788718 - Configuration checklist for SAP Credit Management (FSCM)

Best regards,

Edina

SAP