Credit Limit Request not updating the BP when using UKM_CASE

[Mayank_2022]

Quick facts

1. BP with original credit limit of 60,000

2. Sales person created a Credit limit case (type F_CR) with details of BP, Segment and Credit limit request of 70,000. Assigned processor as a different user. Status available for Sales Person is NEW and BEING PROCESSED

3. Other user goes to the UKM_CASE and approves the Credit limit to say 65000 and SAVE. Still status available to him is NEW and BEING PROCESSED. Do not see a CONFIRMED STATUS.

4. No impact on the BP credit limit.

We have used all standard SAP configuration and not sure what is missing. Any leads please.

[Mayank_2022 · Accepted solution]

Issue resolved: The Status profile which came thru BC set was not correct and once it was set up right, it started working. 🙂