Collection Worklist Summary with Different Currency than Process Receivable List

[Former Member]

Hi Experts,

We have a doubt about Collection Management, in the Collection Worklist Summary View with the currency.

In worklist summary we see this two clients with the correct amount Outstanding and Amount to Be Collected in the Currency of the Strategy Collection (USD):

When we go to the detail of the process receivables, we have a doubt, for one client show the amount in local currency PEN:

If we check the FBL5N the documents are in USD Currency

Our question is why the system show a differente currency in the view of process receivables than the worklist summary view.

We have other client, and they not have credit and paid amount, and the view on the collection summary is in USD and the process receivable view is in USD also:

Process Receivable View is in USD also:

I hope you can help us

Best regards,

Ivan R. Menacho

[former_member588741]

Hi Ivan,

I see that document in question is partially paid, check the currency of that document (i am sure that is posted with PEN). i hope it will be clear.

Regards

Sajid Muhammad

[Former Member]

Hello Pablo,

Thanks for you response. I'm gonna check the document of the second image in my last message and the document currency is USD:

I don't know why Collection Management show me in the process receivable view in PEN Currency.

Thanks again and best regards,

Ivan R. Menacho

[Former Member]

Hi Ivan,

In the collection worklist, the amounts of the worklist items are displayed in the currency configured in the collection strategy that was used to create the worklist item. You can find further information about the collection strategies in SAP KBA 2452128 - "FSCM Collections Management - How do collection strategies work?".

While, in the process receivables screen, the displayed data comes directly from FI. This means that the documents are not converted into any predefined currency, but they are displayed in the document currency. I would suggest you to check in FB03, or in table BSID (if the item is still open, if not in BSAD), the currency of the document that you mention. It should be displayed in the document currency.

I hope this solves your issue/doubt.

If not, please get back to me.

Thank you Ivan and best regards,

Pablo Lozano