Cleared invoices Check Box not there in Process Receivables (Collection Mgmt.)

[venkatakasireddy_polu]

Hi Experts,

I am unable to find Cleared invoice check box in "Process Receivables" under invoices tab (Collection Management) . We have two systems in one system it is there but in second system it is not there.

Please guide me.

Thanks & Regards,

Venkata Kasi Reddy

[Former Member]

The data that you ALE into the Collections system will only send open items - and not the closed items

[venkatakasireddy_polu]

Hi Mark

Thanks for your reply.  the question i have asked is different. Here let me explain it again i have two systems and  i have configured the collection management in both in the first system we have a check box of cleared invoices but in the second system we dont  have could you please let me know the reason why we are not getting the cleared invoices check box? have i missed any of the configuration for this. please help me  in this regard

Note; I have done the same configurations in the both the systems.

Thanks!

Kasi Reddy