Charge Type not determined on the Freight Order - How to Analyze?

[samjalees2000]

Dear Gurus ,

I am trying to determined a charge type based on the destination country ,source country and gross weight [Image1 ] .Altough the freight order contains all the relevant data with applicable dates but still freight is not picked .Pls provide guidance on how issue can be solved .I have also attached the charge calculation log with rates tables and freight agreement infomraiton

Furthemore ,how is the best way to torubleshoot such cases as its near to impossible analyze .case-rate-table.jpgcase-freight-agreement.pngcase-charge-log.jpg

[sanjoybiswas]

Hello together,

I have a similar issue that in the Freight Order under "Charges" and then "Charge Cal Log" no data is populated. In the Freight Order Calculation Status it states calculated. No changes were made on any customisation and everything worked couple of days ago. The charge type is in the Freight Agreement and Calculation Sheet. 

Does anyone has any hints?

Thanks.

[Dimpu]

Hello Sameer,

Can you put the screenshot of item hierarchy?

Since you have maintained rate table based on the source and destination country along with gross weight.

The item needs to have the information of the Gross weight and the country need to match.

It will good if you can put those screenshots as well.

Could you tell me the calculation level? Header/Item/Stage? Have you maintained any resolution base in the calculation sheet for the charge line? would be good if you can get these details.

Regards,

Dimpu

[munja_kadam]

Hello Sameer,

Faced similar issue when created freight order manually for testing charge calculation. while adding ITEMs data, I added weight as well as quantity manually. however upon saving first time the quantity was saved but weight was not got saved (dont know why) but then again faced similar issue. charge type was there but rate didnt got determined, so upon checking in 'calculation rules' tab for that charge type found that weight was missing hence again added weight for that item and then rate got determined without issue. maybe you can check this as well.

[GRABLERE]

Hi Sameer,

when you say charge type not found, I assume you mean the rate was not found. Give the log you posted I assume agreement and calc sheet was determined(as the status is also calculated and not error). Does the result charge table in the freight order show you an entry for the failing charge type. In the detail section you could navigate to the calculation rules tab and it should show you which values were actually determined and might give you a good indication, which column in your rate table did not hit.

What is the resolution base for your calculation sheet line item. Maybe e.g. Item and therefore not the header location values are pulled as you would expect(of course this is just a wild guess bit might point you in the right direction).

Regards,

Emanuel

[samjalees2000]

Dear Karthikiyan ,

Thanks for the reply .Yes the charge profile is already assigned to the purchase org unit .Attached is the screenshot pmorg-charprofile.png .

Regards,

Sameer Jalees

[karthikeyan3991]

Hi Sameer,

Can you check Purchase Org used in Freight Order has proper Charge Profile assigned in PPOSE?

Regards,

Karthikeyan