Cannot Execute Adjustment Confirmation

[Carlopb]

Undoing the release was successful, and the first attempt at an Adjustment Confirmation of the Warehouse Order was successful, but the team was unable to Adjust the remaining Load lines of the Warehouse Order due to a “Action Failed -----> Serial number A1-97879 cannot be deleted; this is not the last active document” error.

Unfortunately they do not see any active document later than this and therefore cannot move forward. Sales Order 1343 Document Flow Extended View shows multiple Warehouse Confirmations that were successful. Outbound Delivery 956 Document Flow shows that all the Goods and Activity Confirmations have been Reversed.

[gavan_gu]

Dear Carlopb,

Please resubmit a case for this serial number on Inventory Topic, we need to logon the system to check the relevant good movement history and the backend information for it.

Best regards,

Gavan

[gavan_gu]

Seems two steps tasks are used in the warehouse process. We need to check the document flow to see the progress of the business. So please submit a case for this. You can leave a message let Gavan to check.