Alerts not updated in WEB UI.

[Former Member]

Hi Gurus!

We create and configure some Alert Key Figures which are working well in Excel Add-in. We can see them in Excel Dashboard when a exception appears. However we can't find any alert in WEB UI Dashboard Icon. We are working with a copy of SAP2 and we have this new Planning Area correctly assigned to our web user. ¿We should customize something more?

Many thanks in advance!

Regards,

[yeushengteo]

Hello

Did you provide a name description for the field "Name in Alert Dashboard (Favorite Views Only)"?

Regards.

YS

[Former Member]

Hi YS!

Yes, I provide the description name.

Regards,

[Former Member]

Hi Albert,

Can you please check if you have default planning area parameter set in Global configuration? If it is set for any planning area other than SAP22 then remove it and re-login and check the alert.

Thanks,

Rohit