ABC Segementation on Customer level

[OliverA41]

Hello,

how can I create a ABC Segmentation of customers.

We want determine, which of our customerss are "A", "B","C".

I can't find cusomter ID in "Target attribute for segmentation results"

Thanks in Advance

Oliver

[Irmi_Kuntze · Accepted solution]

you just need to make sure that your input KF (e.g. "Demand") contains the desired attribute level. Example: You want to have calculation on customer-product-level, your planning level of "Demand" must include PROD and CUST (and can optionally have more such as LOC). Then it should work.

[OliverA41 · Accepted solution]

thansk for the response

[OliverA41]

Hello,

I try it but I get follow Error Message

Ambiguous value for non-key ABCCUSTOMER with key CUSTREGION on PlanEb ALUNIORI.MTHPRODFMLCUSTRGN, SD AL3CUSTOMER.

My steps.

- I create a attribut (ABCCUSTOMER)

- I assign this attribut to the master data Customer

- i create a planning filter wich contain only customer ID

- I start a job with the abc customer profile and customer planning filter

Regards

Oliver

[Irmi_Kuntze]

You would need to create attributes for the classification on the desired level first and assign them to the planning area. E.g. attribute "ZABCCUSTOMER" etc.

In other projects, we wanted to have the ABC classification on customer-product level as a product can be an A-part for one and a B-part for another customer, and the standard classification is on the "wrong" level . So here as well we create the respective attributes to customer-product md-type and assign it to all planning levels with customer and product in it with the new mass functionality of the planning area configuration.

You can have more than just one classification, just create more than one set of attributes and of jobs to classify

[OliverA41]

Hello Irmhild,

thanks for the response. This is an intresting information with the customer product .

If I will use this, is it necessary, that i consider something in the part of key figures ?

thanks in advance

Oliver