Troubleshooting: SAP Work Manager Timestamp (time conversion) - Agentry / SMP 3.0

[mark_pe]

All,

SAP Support tries to be proactive in giving resolutions out to the customer to be readily available before the need arises.

Based on some internal/external installation of SAP Work Manager 6.0, 6.1, 6.2  and later, SAP compiled articles/solutions/fixes that will help users deploy and troubleshoot time zone successfully.

These SAP KBA/Notes are compiled solutions used to solve past reported problems. The goal of this Troubleshooting page is to have at least one landing page that can be bookmarked or referred to if a user has issues with time zone or time conversion in SAP Work Manager for SAP backend.

All the SAP solutions/workarounds/fixes are compiled in SAP KBA # 2501975 SAP guided answers (Please check here - Login required)

SAP Mobility support will try to update this guided answers when we have any new items or found old items that can be included.

 

SAP IBM Maximo Backend:

 

1. 1922535 - StartTime using transmit time when placed on Hold after transmit with Started status - SAP Work Manager for Maximo

 

Other SCN References:

 

• Timestamp Fetch Issue


• Comparing two dates using Agentry


• Subtracting dates using Agentry (Tutorial - SAP ES members and higher)

 

Best Regards,

Mark Pe
SAP Platinum Support Engineer (Mobility)