Interesting EWM note search feature: Use expert filter option “SAP TopSolutions” for note search

[ankegenis]

Have you ever searched for SAP Notes/KBAs and did not know how to narrow down the long result list to the most relevant SAP Notes & KBAs?

SAP is offering a helpful feature with the search filter “SAP TopSolutions” as Document Type.

If your result list is too long just use search filter “Document Type = SAP TopSolutions” to obtain only SAP Notes & KBAs that were recommended already to a high number of customers or are considered by support engineers as important SAP Notes & KBAs.

 

How get SAP Notes & KBAs classified as SAP TopSolution?

The concept behind SAP TopSolutions is quite simple: SAP Notes & KBAs that have been attached to a high number of customer incidents get automatically classified as SAP TopSolutions. In addition, SAP support engineers review the SAP TopSolutions classification and adjust (add/remove) additional SAP Notes & KBAs as SAP TopSolutions.

 

Benefits for customers

• SAP TopSolutions help customers to avoid critical situations or to solve problems on their own


• Personalized customer settings ensure relevance to customers (Filters are automatically available to the installed software, Support Package level, System ID and relevant component)


• Reduced maintenance costs


• Lower total cost of ownership

 

As a result there are today approximately 50 SAP Notes & KBAs classified as SAP TopSolutions for component area EWM.

Take a look and check if your EWM system is up-to-date and most recommended SAP Notes are implemented by using the following search criteria:

EWM TopSolutions search

Hint/Tipp

If you would like to be up-to-date about most recommended SAP Notes & KBAs, you can do so by saving your search and subscribing to it:

1. Click on arrow button next to Standard filter and give your search a meaningful name


2. On second pop-up window, choose “Notification” to be notified based on your user profile settings for “My SAP Notes & KBAs”

That way you will be informed if new SAP Notes & KBAs get classified as SAP TopSolutions.

Subscribing to latest TopSolutions - Step 1

 

Subscribing to latest TopSolutions - Step 2