Wrong PO output determination in SRM

[Former Member]

Hi Experts,

We are working on the E-Classic scenario with SRM 7.03. When the ECC vendor master record is replicated to SRM, the communication method is getting correctly populated. But when the PO is created on SC approval, system is fetching incorrect output medium.

e.g .: Communication medium for vendor is Email. The same is populated in BP (Checked via SRM Admin role in Portal), The same communication medium is there in “bbp_sendmedium” table. But when PO is created, it is selecting a Fax as an output.

Kindly provide valuable inputs.

Regards,

Suneel Kumar

[former_member184111]

Hi Suneel,

Can you check if BADI BBP_OUTPUT_MED_CHANGE is implemented?

Also check note 2066055, you many at least get a starting point to debug and investigate

Thanks,

Anubhav

[Former Member]

Hi Suneel,

Please check what is the default maintained for the action profile BBP_PD_PO

SRM Server--> Cross-Application Basic Settings --> Set Output Actions and Output Format -->Define Actions for Document Output

You can check in processing types for BBP_PD_PO.

Regards,

NIshanth

[Former Member]

Thanks for prompt response, Nishanth.

The config is fine for PO processing type.

The issue is only happening for two vendors & rest of the vendors this functionality is working as expected.

Regards,

Suneel

[Former Member]

Hi Suneel,

These two vendors are extended for multiple purchasing organization ?

Can you check the O/P medium in BBPM_BUT_FRG0061 table as well ?

Regards,

Nishanth

[Former Member]

Hi Nishanth,

Yes, i too checked this table earlier output medium it is in sync for respective purchasing org.

We too tried to replicate the scenario in lower environment but no luck.

Regards,

Suneel