Workload Redistribution not chaning purchase group

[Former Member]

Dear SRM Experts,

We are running SRM 5.5 If you run the manual workload restribution, the system responds back and says "update completed successfully". Howerver, when you look at the shopping cart it is not changing the purchasing group to the new one (i.e it is not performing the redstribution despite the system reporting back that it has done it. What could be the cause of this?

Kind regards

Pedzi Mutapiri

[Former Member]

Hello Pedzi,

Your issue can be raised due refresh problems. Check note 1493400 (WKL: No refresh of the document list after redistribution).

If this note can not help you, please also take a look on the following note:

1294817 - Warning message when no organization data is entered in WKL.

This one is about any warning message be raised if the purchasing fields weren't entered.

Best regards,

Denise Zanuz