Workflow is not triggered in SRM for External Requirements

[krishna_k17]

Hi All,

We have PCW activated in SRM system,

1. PR is created in ECC system

2. PR is transferred to SRM via PI

3. SC is created with agents determination successfully in SRM

4. The status of the SC appears to be awaiting approval

Issue: No workflow is triggered( workitem is created) though the status is showing awaiting approval.

Observation: During my debug analysed that order method is not triggered. Please let me know the solution

Regards,

Krsna

[Former Member · Accepted solution]

Hi Krishna,

You need to do custom development to achieve this.

Check the link Trigger workflow for external SC for complete solution.

Thanks,

Anubhav

[konstantin_anikeev · Accepted solution]

Hi together,

Anubhav is right - you need a customer development. But think twice before you decide to change the standard.

Provided link is not an official solution - but a shared experience.

So, no support from SAP in case of errors.

I would not recomment use this solution without concidering following points:

1. You are not allowed to change SC created from purchase requisition. No completion workflow.

2. Changes of purchase requisition are also sent to SRM and SC updated according to changes. What should happens with Workflow? Restarted?

3. What happens if approver rejects shopping cart (at least 1 item)? It goes to creator, i.e. technical PI user. You are not able to login with system user to accept the changes.

4. If SC rejection is accepted - how the purchase requisition to be updated? Which status to be set and how?

Best Regards

Konstantin